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Accelerating Digital Transformation Through SPARK Plus Intelligent Process OrchestrationRedefining Credibility in the era of the global Intelligent Process Orchestration (IPO): The SPARK Plus™ Benchmark by QKS Group 1. Introduction: Re-Architecting Trust for the global IPO Era The global Intelligent Process Orchestration (IPO) market has rapidly evolved into its current form of the ‘strategic control layer of AI-driven enterprises’. What began as the...0 Commenti 0 condivisioni 125 Views 0 Anteprima
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Product Lifecycle Management (PLM) Market Set for Above-Average Growth by 2028: Key Trends and OpportunitiesThe Product Lifecycle Management (PLM) solutions market is undergoing a period of strong transformation and growth, driven by rapid technological innovation, increased digital investments, and the global push toward smarter, more sustainable manufacturing practices. According to QKS Group the PLM market is projected to register an above-average compound annual growth rate (CAGR) through 2028,...0 Commenti 0 condivisioni 205 Views 0 Anteprima
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Shaping the Future: CCaaS Insights from 2025 and the 2026 Market OutlookThe year 2025 emerged as a major turning point for the customer experience landscape and the broader transformation of contact centers worldwide. As enterprises rapidly shifted toward AI-driven models, the industry witnessed an unprecedented surge in automation, generative CX assistants, multimodal interaction capabilities, and omnichannel experience orchestration. These advancements not only...0 Commenti 0 condivisioni 168 Views 0 Anteprima